WE RESPECT YOUR PRIVACY

Farmacia on line Dr. Canfora  has always distinguished itself for the respect of the regulations in force, that's why we have updated the privacy policy according to the new EU REGULATION 2016/679 GDPR. In the informative relative to the privacy policy are given all the indications on the type of sensitive data collected, on the aims of their treatment and the information related to your rights in this regard.
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1. MOTION FOR PURCHASE AND CONCLUSION.
These general conditions of sale have as their object the purchase of products made out remotely via the Internet at www.farmaciacanfora.com belonging to:

Farmacia on line Dr. Canfora Luigi
based in Via Vittorio Emanuele, 29 - 28010 Barengo (NO)
Phone/Fax: +39 0321 997296
Email: info@farmaciacanfora.com
VAT: IT02022550038

These conditions may be updated or changed at any time by Farmacia on line Dr. Canfora Luigi and the consumer / purchaser agrees and undertakes to provide to take a look before making any order.
The legislation expressly refers to distance contracts is provided for in Section II of D. Decree no. 206 of 6 September 2005.
The contract will be concluded through direct access by the consumer / buyer to corresponding website at www.farmaciacanfora.com, where, following the procedures indicated in formulating its proposal for the purchase of products.
The contract is concluded with the acceptance of the order by Farmacia on line Dr. Canfora Luigi and the consumer / buyer will receive via email the notification of acceptance.
By placing an order the consumer / purchaser declares to have taken note of all the information provided to him during the purchase process and accept the general conditions and payment transcribed below. In the case of non-acceptance, Farmacia on line Dr. Canfora Luigi shall promptly notify the consumer / purchaser. We do not accept orders for a total value of less than € 50.00 (fifty euros).
Once a proposal is made on-line purchase, the consumer / purchaser will be required to print or save an electronic copy, however, to keep these general conditions of sale in accordance with the provisions of Legislative Decree no. 206/2005 on distance selling.
It excludes any right of the consumer / purchaser to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property as a result of non-acceptance or avoidance, even partial, of an order. Communications Farmacia on line Dr. Canfora Luigi should be made solely at the above address or via e-mail.

2. SALES PRICES AND PURCHASING PROCEDURES (ITALY).
The proposed purchase must have been made by a person resident or domiciled in Italy, who has over 18 years and is in possession of the tax code.
All sales prices of the products shown on the website, and which are offered to the public pursuant to art. 1336 c. c., are inclusive of I. V. A. and all other taxes.
The sale prices are deemed to be valid until notification of acceptance of the offer to purchase. Product images posted on the site are indicative only. In the absence of specific indications in the order notes can not be complained about the lack of conformity of purchase.
With the transmission of the proposal to purchase the consumer / buyer consents to the use by Farmacia on line Dr. Canfora Luigi, for remote communications, means of telephone, e-mail or fax.

2.1. SALES PRICES AND PURCHASING PROCEDURES (FOREIGN).
Farmacia on line Dr. Canfora Luigi also accepts orders from customers who request it from abroad, making its service available to European countries included in the list available on the website. On request, it is also available to serve at European nations not present in the list, except for the Swiss confederation to which, in the light of the prohibitive expense provided, Farmacia on line Dr. Canfora Luigi choose not to make available their services on-line sales.
The conditions of sale to foreign countries are as follows: minimum order required for goods to the value of € 50.00 (fifty Euro) EXCLUDING the cost of shipping that is still charged to the recipient. The only form of payment that Farmacia on line Dr. Canfora Luigi may accept from abroad is through transaction with PayPal / Credit Card. In the event that, once set up the expedition, it proves to be weighing more than 5 kg (five pounds), Farmacia on line Dr. Canfora Luigi require the customer to increase the cost of the planned shipment for every single state. In the event that the customer refuses to pay this additional charge, Farmacia on line Dr. Canfora Luigi reserves the right to cancel the order and is concerned to restore in full the amount already paid by the customer eventualemnte on your PayPal account.
Customers from abroad Farmacia on line Dr. Canfora Luigi requires the compilation of customer record a telephone number as the delivery vector that he uses explicitly so requests; Farmacia on line Dr. Canfora Luigi undertakes to treat personal data collected by customers from abroad only for the execution of the service online sales required by the customers themselves. Delivery abroad vary, depending on the distance of the destination from Italy, from a minimum of 3 working days up to a maximum of 10 working days. For any issues that may arise with respect to shipping abroad Farmacia on line Dr. Canfora Luigi committed through collaboration with its partners, carriers, searching for the fastest possible solution of any complications.

3. METHOD OF PAYMENT.
The consumer / purchaser may pay the ordered products by the following means of payment indicated on line at the time of purchase:
a) Cash on delivery in cash, with the exception of bank checks. ;
b) Bank transfer in advance payable to Farmacia on line Dr. Canfora Luigi. The payment is made through a bank transfer for which the IBAN of Farmacia on line Dr. Canfora Luigi are provided to the customer via e-mail once you have chosen your method of payment. Request is faxed or scanned copy of the transaction receipt as a proof of the same and to shorten as much as possible the time of shipment;
c) POSTEPAY circuit. The payment is made ​​out to reloading the paper POSTEPAY Farmacia on line Dr. Canfora Luigi the figure corresponding to the price of the order set by the customer. At a time when the customer selects and confirms the payment method POSTEPAY receive by mail the ccordinate to recharge itself, which can be done by computer through the website of the Italian Post Office or by operation at any post office Italian. The responsibility for the correctness of the transaction in both cases it is seen to be borne by the Italian Post Office, taking place on the same platforms of its properties, not Farmacia on line Dr. Canfora Luigi;
d) PayPal/Credit Card. The transaction takes place on servers owned by PayPal and can be completed by the client proceeding through debit transaction via their PayPal account or credit card by filling out the form supplied on the payment screen. Any misunderstanding relating to the verification of the transaction is not attributable to Farmacia on line Dr. Canfora Luigi not taking place on the same platforms of his property. Obviously Farmacia on line Dr. Canfora Luigi is available to provide any form of assistance is deemed necessary.
The minimum value for which Farmacia on line Dr. Canfora Luigi takes care of the sales service requested by the customer is online, for consignments in Italian territory, of € 50.00 (fifty euros). The computer system Farmacia on line Dr. Canfora Luigi in fact automatically prevents the confirmation of orders less than € 50.00 (fifty euros).

4. AVAILABILITY OF PRODUCTS.
If an order exceeds the amount of product lying in stock, Farmacia on line Dr. Canfora Luigi undertakes to ensure, however, order fulfillment in the quantities indicated by the consumer / buyer, ordering missing in the shortest possible time.
If the availability of the product missing was denied, Farmacia on line Dr. Canfora Luigi, prior notice to the consumer / purchaser agrees to replace it with a similar product for composition and desired effect.
If the consumer / buyer does not accept the replacement and even more prolonged wait, but not more than 30 days provided for by art. 54 of Legislative Decree no. 206/2005, Farmacia on line Dr. Canfora Luigi undertakes to deliver the goods ordered, however, provided that the value of the order is maintained, however, greater than or equal to € 50.00 (Euro fifty).
If the consumer / customer does not agree to wait the necessary time for delivery (over a period of 30 days provided for by art. 54 of Legislative Decree no. 206/2005) and the residual value of the order should not be equal to or greater than € 50.00 (fifty euros), the contract will be terminated and Farmacia on line Dr. Canfora Luigi provide for the immediate cancellation of the order.

5. TERMS AND DELIVERY CHARGES.
Farmacia on line Dr. Canfora Luigi will deliver to consumers / buyers of the products selected and ordered by courier and / or forwarding his confidence.
There are no constraints figure to take advantage of the service Farmacia on line Dr. Canfora Luigi, but are subject to the following conditions of sale for orders under 50 euro will be charged to the recipient in products 7,00 EUR shipping costs. Up to € 75.00 (seventy-five euros) in products is required for all orders a fee equal to € 4.50 (four euros and fifty cents), plus the € 75.00 (seventy-five euros) products in the shipment free of charge. For ALL orders COD is a contribution corresponding to the fixed fee charged by the shipping company amounted to € 3.90 (three Euros and Ninety cents).
Delivery is guaranteed within 24/48 hours after the order, and within 96 hours only for destinations of Calabria, Sicily and Sardinia. In the months of August and January, due to the reduction in services by couriers, shipments may be delayed for 48/72 hours.
In any case, the timing of delivery will never be longer than 30 days (the maximum time allowed by art. 54 of Legislative Decree no. 206/2005). The delivery date is valid date on the first attempt, by courier, delivery of the goods to the address (meaning the main entrance of the building and not to access to the private), although the attempt fails due to the absence of the recipient or rejection of the goods.
The time of delivery of the goods to the courier work hours: from 9.00 to 18.00 from Monday to Friday and it is absolutely necessary to be available during these times in the days following the notification of the order.
Farmacia on line Dr. Canfora Luigi is not responsible for damage or theft caused during transportation of the goods. In the event that a package arrives damaged or not intact or with obvious signs of tampering should be pointed out the irregularity to the staff of the courier who delivers the package and sign the transport document by adding the words "SUBJECT". This formality will protect themselves in the event of any type of anomaly after the opening of the neck (broken pieces or missing). In this case we must report the incident via fax or email to the local office of the courier and, for information, to Farmacia on line Dr. Canfora Luigi. In case of partial loss or damage not identified at the time of delivery, the damage must be reported, by registered letter, to the carrier by the consumer / buyer just met and no later than eight days after the receipt (art. 1698 cc). Farmacia on line Dr. Canfora Luigi must be considered to be exempt from any liability for loss or damage (damage) of the goods from the time when the same are handed over to the carrier for transportation.
Where were shipped to the consumer / purchaser of a product other than ordered, Farmacia on line Dr. Canfora Luigi will replace the product with one ordered incorrectly sent. In this case the consumer / purchaser must promptly contact Farmacia on line Dr. Canfora Luigi via email, fax or telephone communicating the incident. Farmacia on line Dr. Canfora Luigi will give the necessary instructions for the replacement and return of the wrong product. In the case where the required product is not available, Farmacia on line Dr. Canfora Luigi will credit the amount paid or to send a product of equal value to that ordered choice of the consumer / purchaser. The wrong product must be returned intact, so intact and sealed in its original packaging, with an adequate external packaging to prevent damage in transit is affected. In the event that the returned product has been opened and shows signs in its packaging by cutting the original seal, the process of replacement will not be activated.

6. BUYER'S OBLIGATIONS.
Is strictly forbidden for the consumer / purchaser to enter false and / or fantasy in the registration process, necessary to activate him with the procedure for the execution of this contract and all subsequent communications, the data and the email must be the only real data and not some other person or fantasy. Farmacia on line Dr. Canfora Luigi we reserve the right to prosecute any violation or abuse in the interest and for the protection of all consumers.
The consumer / purchaser raises Farmacia on line Dr. Canfora Luigi from any liability arising from the tax records are incorrect due to errors in the data supplied by the consumer / purchaser being himself solely responsible for the correct insertion.
The consumer / purchaser expressly undertakes to accept the jurisdiction of the Court of Novara for all disputes relating to the application, execution, interpretation and violation of this agreement.

7. DATA COLLECTION AND TREATMENT.
With the compilation of the data sheet in the registration procedure required to activate the process for the execution of this contract and the subsequent communications, the consumer / purchaser AUTHORIZE Farmacia on line Dr. Canfora Luigi to state the non-sensitive personal data (address, phone number) to carriers and / or forwarding agents used for the delivery of products purchased in order to allow the necessary procedures for delivery. These data are processed electronically in compliance with laws and can be produced only at the request of a judicial or other authority authorized by law. Personal data will be disclosed to third parties who carry out activities necessary for the execution of the contract and used exclusively for that purpose.
The treatment takes place, even with the help of electronic means, in accordance with arrangements to Article. 11 of Legislative Decree 30 June 2003 n. 196 places to guarantee the consumer / purchaser and, in general, to protect your rights, fundamental freedoms and dignity, particularly with regard to confidentiality and personal identity. The treatment will take place for a period of no longer than is absolutely necessary for the fulfillment of the purposes described above. Personal data will not be disclosed to third parties. The deletion of personal data is subject to a statement sent by fax or mail to the headquarters of Pharmacy.
Owner and manager of the collection and processing of personal data is:
Farmacia on line Dr. Canfora Luigi
Via Vittorio Emanuele, 29 - 28010 Barengo (NO)
Phone/Fax: +39 0321 997296
Email: info@farmaciacanfora.com

8. WARRANTIES AND CONDITIONS OF SERVICE.
The provisions of this warranty in lieu of all other warranties or conditions, except those provided by law. This warranty does not affect any rights granted by law and does not preclude any protections guaranteed by law.
All products sold by Farmacia on line Dr. Canfora Luigi are covered by the manufacturer's standard warranty and 24 months warranty for defects of conformity, according to DL n. 24/02. To qualify for the guarantee, the consumer / purchaser must keep the invoice or transport document received. The manufacturer's standard warranty is provided in the manner described in the documentation included in the packaging of the product.
The guarantee of 24 months in accordance with Legislative Decree no. 24/02 applies to products that present a conformity defect, provided the product is used correctly and in accordance with its intended use and as provided in the technical documentation. In case of lack of conformity, Farmacia on line Dr. Canfora Luigi shall, without cost to the consumer / purchaser, replacement of the product.
In the event that, for whatever reason, was not able to replace the product in warranty, Farmacia on line Dr. Canfora Luigi may proceed, at its discretion and upon notice, to send a product of equal value and characteristics or the issue of a voucher for the same amount spent on another product within 6 months.
This warranty is transferable provided that the current owner provides the original proof of purchase issued by Farmacia on line Dr. Canfora Luigi. In countries where it is not precluded the limitation of liability, the maximum liability of the Farmacia on line Dr. Canfora Luigi can not in any case exceed the purchase price actually paid for the product except in cases of willful misconduct or gross negligence.
Farmacia on line Dr. Canfora Luigi disclaims any liability for any special, incidental, consequential or indirect damages, except in cases of willful misconduct or gross negligence.
The denunciation of the manufacturing defect must be made within two months of the discovery, on pain of forfeiture (Article 1519-sexies of the Italian Civil Code).
The consumer / purchaser to require replacement, must submit a specific claim by following the procedure indicated in paragraph n. 10.

9. RIGHT OF WITHDRAWAL.
The right of withdrawal is regulated by Articles. 64 to 67 of the D. Decree no. 206/2005 (Consumers Code). The consumer / purchaser that for whatever reason are not satisfied with your purchase, shall be entitled to withdraw from the contract without penalty and without specifying the reason, within a deadline of 10 working days from the date of delivery of the goods.
This right may be exercised only by consumers, so they can not exercise the right of withdrawal those who make purchases for purposes relating to their trade, business or with the inclusion in the order of VAT.
The consumer / purchaser may exercise the right of withdrawal by making a specific claim, or by sending the notice on by fax or telegram or email. Whatever type of communication (including a complaint) must be followed, on pain of forfeiture, within 48 hours by a registered letter, is pleasing, though not necessary and obligatory, a small comment on the incident.
All costs of returning the products are specifically charged to the consumer / purchaser, who, by your own forwarder, will ensure the delivery of the same at the headquarters of the Farmacia on line Dr. Canfora Luigi.
The risks of transport for the return of products must be borne by the consumer. The deadline for the return of products is fifteen working days from the date of receipt.
The products must be returned in the same condition of receipt, unused and undamaged completions, with the original packaging and any manuals, without any lack.
The right of withdrawal is lost altogether when there is less "ESSENTIAL CONDITION OF INTEGRITY OF GOOD" (packing and / or its contents), ie in cases where the Farmacia on line Dr. Canfora Luigi finds:
a) the lack of the external / internal packaging;
b) the lack of integral elements of the product (accessories, cables, manuals, etc.. etc.).;
c) use of the product that make it impossible to restore the pre-existing conditions to the sale.
Farmacia on line Dr. Canfora Luigi accept the returned goods reserving to verify that the products have been returned in original condition and with the packaging intact. It is desired the original covering of the product with other protective packaging that preserves the integrity and also protect it from writing or labels. Only then will the amount paid by the consumer within 30 days of the date on which Farmacia on line Dr. Canfora Luigi became aware of the right of withdrawal by the consumer / purchaser.
Farmacia on line Dr. Canfora Luigi will credit the amount by bank transfer or by circuit PostePay.
It is the responsibility of the consumer / purchaser provide the bank (ABI-CAB-Current Account) or reference PostePay. In case of forfeiture of that right, the Farmacia on line Dr. Canfora Luigi will return to sender the property purchased, and charge the same shipping costs.

10. COMPLAINTS. Any complaint must be submitted online using the form contained in the "claims" that must be completed in all its spaces. The consumer / buyer will receive an email confirmation of the opening of the complaint within the next three working days, with the same notification will be provided instructions for the definition of the procedure and submit requests for clarification or documentation. In accordance with current regulations the consumer / purchaser, in case of a complaint filed more than six months after delivery of the product, it must provide documents proving that the defect is at the time of delivery. For claims made within six months after delivery, Farmacia on line Dr. Canfora Luigi reserves the right to verify the existence of the alleged defect, before granting the remedy sought or the alternative provided by law.

11. CONTRACT TERMINATION AND TERMINATION CLAUSE.
Farmacia on line Dr. Canfora Luigi has the right to terminate the contract by giving notice to the consumer / buyer with adequate and justified reasons, in which case the customer shall only be entitled to a refund of any sum already paid. The guarantee of successful completion of payment the customer makes with one of the means referred to in point 3 of these terms and obligations assumed by the customer are essential, so that, by express agreement, the failure on the part of the consumer / purchaser of only one of these obligations will lead to termination of the contract pursuant to Art. 1456, without the need for judicial decision, without prejudice to the right Farmacia on line Dr. Canfora Luigi to sue for further damages.

12. JURISDICTION.
Any dispute regarding the application, execution, interpretation, and breach of contract of sale entered into on-line via the website is subject to Italian jurisdiction.
Except for the cases provided for by art. 63 of the D. Decree n.206/2005, any dispute between the parties regarding the application, execution, interpretation and violation of this contract shall be the sole responsibility of the Court of Novara (Italy).

14. LIMITATION OF LIABILITY FARMADATI ITALIA SRL.
is expressly excluded from any and all liability Farmadati Italia Srl for direct or indirect damages of any kind that the subscriber or any third party may suffer depending on the use or inability or impossibility and, in general, failure to use archives data, and software consulting.
Farmadati Italia Srl guarantees maximum effort to ensure that data of databases always give accurate and timely and updated. However, the customer always has the responsibility to verify the accuracy of these data, particularly when the transfer or commitment of the products to which they refer, the sale, prescription and use of products which data refer always take place under the sole and exclusive responsibility of the customer, especially if having the quality of a professional user.
Farmadati Italia Srl assumes no responsibility for the software installation or implementation of data in procedures of third parties, even if authorized as above.

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